General Data Protection Regulation

Data Controller:
Jiznen EOOD
UIC: 205771660
Address: 151 Hristo Botev Blvd., Stara Zagora, Bulgaria
Phone: +359 892 084 989
E-mail: office@jiznen.com
Website: www.jiznen.com
 
Supervisory Authority:
Commission for Personal Data Protection
Address: 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria
Phone: +359 2 915 3 518
Website: www.cpdp.bg
 
Jiznen EOOD processes your personal data in compliance with the Bulgarian Personal Data Protection Act and Regulation (EU) 2016/679 (GDPR).
 

Basis and Purposes of Processing

We collect and process your data based on:
  • Your consent;
  • Contractual obligations;
  • Legal requirements;
  • Legitimate interests of the company.

Purposes:

  • Managing profiles and orders in the online store;
  • Fulfilling purchase agreements;
  • Accounting and statistical purposes;
  • Sending newsletters (with your consent).
 
Principles: lawfulness, transparency, data minimization, accuracy, limited retention, and security.
 

Types of Data

We process:
  • Name, e-mail, phone, address – for contact and delivery;
  • Additional data (optional) – for your profile.
We do not collect data on race, religion, health, or other sensitive categories.
 

Retention Period

  • Profile data – until deletion;
  • Order data – 5 years (for legal purposes);
  • Legal obligations – as per applicable terms.

Data Sharing

We may share data with processors (e.g., couriers) in compliance with GDPR. No transfers to third countries occur.
 

Your Rights

  1. Access – request information about your data;
  2. Rectification – update your data via your profile or by request;
  3. Erasure (“right to be forgotten”) – we delete data under certain conditions (e.g., after consent withdrawal);
  4. Restriction – limit processing in disputed cases;
  5. Portability – receive your data in a readable format;
  6. Objection – object to processing for marketing or profiling;
  7. Withdrawal of Consent – for newsletters or other purposes.
To exercise your rights, contact office@jiznen.com. Access is free, except for excessive requests.
 

Security Breach

If a breach poses a high risk to you, we will notify you promptly about the incident and measures taken.
 

Complaints

If your rights are violated, you may file a complaint with the Commission for Personal Data Protection (see details above).