Frequently asked questions F.A.Q.

Does Guozhen pine pollen contain vitamine B12?

While Guozhen pine pollen is a good source of many vitamins, including B-complex vitamins, it is not a reliable source of vitamin B12. Vitamin B12 is primarily found in animal-based foods such as meat, fish, and dairy products. Some fortified plant-based foods and supplements may also contain vitamin B12. However, Guozhen pine pollen is not typically considered a significant source of vitamin B12. If you are looking to increase your vitamin B12 intake, it is important to consider other food sources or speak with a healthcare professional about supplementation.

Can I return an order?

Yes, within 14 days of receipt and the packaging is unbroken.

What type of payment methods do we accept?
  • With a credit / debit card through Paysera (international payment system) or myPOS.
  • Cash on delivery - the money is given directly to the courier upon receipt of the goods.
  • Bank transfer - payment is made via bank transfer. The goods will be shipped after the money arrives in the bank account of Jiznen Ltd.
I would like my order to be shipped outside Bulgaria. What are the delivery options and prices?

We ship internationally with Bulgarian Post, Speedy and Econt. See shipping cost information below:

In case you find the answers listed above not helpful, please do not hesitate to contact us.