Frequently asked questions F.A.Q.

Can I return an order?

Yes, within 14 days of receipt and the packaging is unbroken.

What type of payment methods do we accept?
  • With a credit / debit card through Paysera (international payment system) or myPOS.
  • Cash on delivery - the money is given directly to the courier upon receipt of the goods.
  • Bank transfer - payment is made via bank transfer. The goods will be shipped after the money arrives in the bank account of Jiznen Ltd.
I would like my order to be shipped outside Bulgaria. What are the delivery options and prices?

We ship internationally with Bulgarian Post, Speedy and Econt. See shipping cost information below:

In case you find the answers listed above not helpful, please do not hesitate to contact us.